On Wednesday my sweet husband took me to the VA in Baltimore for my pre-op tests, I needed a physical exam, chest X-Ray, EKG and blood work. Just so you know, I’ve heard things about the Baltimore VA, like the staff is rude. There, I said it. So I was a little apprehensive about the appointment.
#1. I was in pain.
#2. It was long drive.
#3. I didn’t know where exactly in the hospital I was going.
#4. I had been told “things”.
Much to my surprise when we got there the man in the parking garage was incredibly friendly in helping me find a spot close to the elevator. Thank you mister, you made an excellent first impression and it makes my heart glad knowing you are the one there to greet our veterans!
We got in and the lady at the front desk got us a wheelchair and gave us directions to occupational health. Nice lady who was very helpful!
The doctor saw us the minute we got there even though we were 25 minutes early! Way to go!
Blood work was performed with no wait and no pain…gotta love that!
Chest Xray, well there was a funny story there but my momma has forbidden me from sharing it. LOL They did a great job though!
EKG was done in no time at all too and we were on our way out.
And just take a guess at how long it took…four appointments and we were in and out in an HOUR!!!
So I have to say, Department of Veterans Affairs, Great Job! Every single person we encountered was not just nice; they were genuinely caring and kind. Our veterans deserve the very best and you provided just that! You make me proud to say I work at the Department of Veterans Affairs and I love our veterans!
Thats Awesome! You should drop the administration Dept a line and tell them how great their staff is. I bet all the get are calls when its a complaint. I want to hear the funny story. I won't tell Momma. SO glad everything went smoothly!
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